Privacy Policy

Last Updated : 17-05-2025

Welcome to KIOM.AU — the online presence of Kiom Project Pty Ltd, where design, functionality, and delivery come together seamlessly. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit or interact with our website https://kiom.au (“Site”), or engage our services.

By using our Site or services, you agree to the terms outlined below.

1. Who We Are

At Kiom Project Pty Ltd, we offer end-to-end project solutions — from early concepts, final designs and 3D visualisations to fit-out, construction, and delivery. We are committed not only to privacy and professionalism, but also to delivering work that stands out. This policy reflects the same care and clarity we bring to every project we undertake.

2. What We Collect

Personal Information:
We may collect your:

  • Name
  • Email address
  • Phone number
  • Business or company name
  • Project or service inquiry details
  • Any other information you submit through contact forms or communication

Technical Information:
We also gather anonymised data to better understand how visitors engage with our website, including:

  • IP address
  • Browser/device type
  • Pages visited
  • Time spent on site

This helps us continually improve the digital experience — just as we do for physical spaces.

3. How We Collect It

Information may be collected when you:

  • Fill out a contact form
  • Email or call us directly
  • Subscribe to updates or newsletters
  • Browse our website (via cookies or analytics tools)

Whether you’re planning a workspace or exploring what’s possible, we’re here to understand and respond to your needs.

4. Why We Collect It

We use your information to:

  • Respond to project inquiries
  • Understand your needs and provide tailored recommendations
  • Improve our website and services
  • Share relevant updates or insights (only if you’ve opted in)
  • Deliver a seamless experience from first contact to final delivery

Behind every data point is a potential idea, and we’re here to bring it to life.

5. Using Project Work in Our Portfolio

We’re proud of the environments we help create. By working with Kiom Project Pty Ltd, you grant us the right to showcase elements of your project — including renderings, photographs, or final outcomes — across media platforms (website, social media, publications, and awards) as part of our portfolio.

This helps us:

  • Demonstrate real-world results to potential clients
  • Share insights with industry peers
  • Celebrate outcomes that speak for themselves

If you prefer your project to remain private, simply notify us in writing at any stage — we respect and honour such requests fully.

6. Who We Share Your Information With

We do not sell your information. We may share data with trusted providers (e.g. web hosts, marketing platforms) strictly for operational or legal purposes. Any such third party is required to maintain strict confidentiality and comply with Australian privacy laws.

7. Cookies & Tracking

Like any well-designed space, our website uses tools (like cookies and analytics) to understand visitor flow and improve the experience. You can manage cookie preferences in your browser.

8. Data Security

We apply commercially reasonable security measures to protect your data — just as we apply rigorous quality control on-site. While no system is entirely immune to risk, we act in good faith and with appropriate safeguards.

9. Your Rights

At any time, you may:

  • Request access to the personal data we hold
  • Correct inaccurate or outdated information
  • Withdraw consent for marketing communications

We treat your information with the same respect we expect from others when handling ours.

10. External Links

Our website may link to third-party sites. Once you leave our site, you are subject to their terms and privacy standards.

11. Policy Updates

Just like good design evolves, this policy may change to reflect updated legal or business requirements. Any revisions will be published here with a revised “Last Updated” date.

12. Contact Us

For privacy concerns, data access requests, or to opt out of media use:

Kiom Project Pty Ltd
Email: [Insert Email]
Website: https://kiom.au